Clyde Windows & Construction are very proud to announce that we have achieved accreditation to be allowed onto the Government’s Trading Standards “Buy With Confidence" Scheme.
This is a massive achievement. After many months of trading standards checking out all of our employees (Disclosure Scotland), sales tactics used along with products, contracts, prices charged and guarantees and also if they have had any serious complaints about the company in previous years of trading throughout Scotland.
Obviously trading standards need to be 100% happy with every part of the company as below. Trading standards say ‘Many local authorities operate approved trader schemes – Buy with Confidence is ours. It is the largest national approved trader scheme in the UK and aims to give consumers a reliable way of finding trustworthy local businesses which are subject to rigorous background checks and audits before they can be signed up’. Buy with Confidence is run through the co-operation of a number of Trading Standards services. It is endorsed and approved by the Office of Fair Trading and is considered to be a ‘best practice’ scheme.
Some local councils have not taken the buy with confidence program on board but have opted for the trusted trader programme instead, as of March 2014, we have been passed as a Trusted Trader for Renfrewshire Council, East Renfrewshire Council & Dundee City Council, with applications for many other programmes currently being processed by participating local authorities.
Since JUNE 2014, we have also been passed as a Trusted Trader for Which? who have put their members through rigorous assessment, meaning that consumers get the best service and Which? Trusted Traders get the business and recognition they deserve.
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Dundee City Council Trading Standards service, and the members of this scheme are committed to improving standards of business operation and customer care. It is a condition of membership of the scheme that members adhere to a Code of Practise
The Dundee Trusted Trader scheme has received national recognition from the Office of Fair Trading as a member of the Local Authority Assured Trader Scheme Network, which sets minimum standards for local authority good trader schemes.
Buy With Confidence is a national register of Trading Standards Approved businesses run independently by local authority trading standards departments.